Returns & Exchanges
You may return or exchange a product within 30 days after the order has shipped. All returns must be approved prior with a Return Merchandise Authorization (RMA) number. To obtain an RMA number please call or email our office:
Any special order items are not returnable. MEE is not responsible for items that are ordered incorrectly. We make every effort to insure that your order is correct. The ultimate responsibility for accuracy is dependent on the end user or the customer making the purchase.
Things to note when returning an item are as follows:
All returns may be assessed up to a 35% restocking fee. Please check with our customer service representative to check which of your products may apply.
The customer is responsible for the cost of shipping to return the product to Municipal Equipment Enterprises.
The product(s) are to be in unused condition in the original packaging. Shipping will not be refunded.